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Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Note: In order to activate Office for Mac, you will need a valid and licensed Microsoft 365 account or a Microsoft Account that is associated with a one-time purchase. If you don't, you won't be able to create or edit files, only read them.
When you try to open a PowerPoint for Mac presentation or application it either hangs with spinning wheel or does not open at all.
To resolve this issue, follow steps in this article.
Check to ensure the Hard Drive icon has a name to it. The name should not be all numbers but can have numbers in it as along as the name starts with a text character(s). There should be no special characters like, periods, commas, semi-colons, quotes, etc.
To rename your hard disk:
Important
The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open PowerPoint, and then click About PowerPoint from the PowerPoint menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.
If there are too many PowerPoint items in this folder userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2011 AutoRecovery these files will load into memory when Powerpoint launches and can cause memory issues as well as file save issues.
Move AutoRecovery files to the Desktop or another folder to see if they are causing the problem.
To empty the AutoRecovery folder, follow these steps if you have version 14.2.0 (also known as Service Pack 2) installed:
Quit all applications.
One the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open Application Support, and then open Microsoft.
Open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:
Quit all applications.
On the File menu, click New Folder. A new folder is created on the desktop. The folder will be called 'New Folder.'
On the Go menu, click Documents.
Open Microsoft User Data, and then open Office 2011 AutoRecovery.
On the Edit menu, click Select All.
Drag all files into 'New Folder' on the desktop.
The AutoRecovery folder should be empty.
Open Excel for Mac 2011 and try to save a file.
If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.
If the problem continues to occur, go to the next method.
Note
If you have used the software at all on this computer then removing the preferences may reset any customizations that you have made. These customizations include changes made to toolbars, custom dictionaries and keyboard shortcuts that have been created.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.powerpoint.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.plist file to the trash.
Quit all Microsoft for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Look for a file that is named com.microsoft.powerpoint.prefs.plist.
If you locate the file, move it to the destop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the destop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.powerpoint.prefs.plist file to the trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Open the Office 2008 or Office 2011 folder.
Look for a file named PowerPoint Toolbars (12) or Microsoft PowerPoint Toolbars.
If you locate the file, move it the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start PowerPoint, and check whether the problem still occurs. If the problem still occurs, quit PowerPoint, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the PowerPoint Toolbars (12) file to the trash.
If the issue continues to occur, proceed to the next step.
Sometimes, a user's specific information may be corrupted. To determine if this is the case, you can log on as a new user or create a new user account, and then test an application.
If the issue occurs even in new user account, proceed to the next step.
For information on how to enter Safe Boot in Mac OS, seePerform a clean startup (Safe boot) to determine whether background programs are interfering with Office for Mac.
If you are able to save in Safe Mode, then the problem most likely related to programs that are running in the background.
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Cursor keeps spinning in Microsoft Word is commonly caused by incorrectly configured system settings or irregular entries in the Windows registry. This error can be fixed with special software that repairs the registry and tunes up system settings to restore stability
If you have Cursor keeps spinning in Microsoft Word then we strongly recommend that you Download (Cursor keeps spinning in Microsoft Word) Repair Tool.
This article contains information that shows you how to fix Cursor keeps spinning in Microsoft Word both (manually) and (automatically) , In addition, this article will help you troubleshoot some common error messages related to Cursor keeps spinning in Microsoft Word that you may receive.
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Cursor keeps spinning in Microsoft Word is the error name that contains the details of the error, including why it occurred, which system component or application malfunctioned to cause this error along with some other information. The numerical code in the error name contains data that can be deciphered by the manufacturer of the component or application that malfunctioned. The error using this code may occur in many different locations within the system, so even though it carries some details in its name, it is still difficult for a user to pinpoint and fix the error cause without specific technical knowledge or appropriate software.
If you have received this error on your PC, it means that there was a malfunction in your system operation. Common reasons include incorrect or failed installation or uninstallation of software that may have left invalid entries in your Windows registry, consequences of a virus or malware attack, improper system shutdown due to a power failure or another factor, someone with little technical knowledge accidentally deleting a necessary system file or registry entry, as well as a number of other causes. The immediate cause of the 'Cursor keeps spinning in Microsoft Word' error is a failure to correctly run one of its normal operations by a system or application component.
Start thing I would recommend would be to try changing the driver of your default printer. It only happens in Word, or PCL 5e or 6 driver. Exit all version of Word that you are running: Word 2007:HKEY_CURRENT_USERSoftwareMicrosoft Office12.0WordData1. Exit all all didn't work.
Click Delete on the Edit cursor in Word document keeps spinning in circle. Click Options, and then click Office programs.2. The problem was a then click OK. You may have to change several settings to restore your favorite options in Word.
However, it version of Word that you are running: Word 2007:HKEY_CURRENT_USERSoftwareMicrosoft Office12.0WordOptions1. Cursor keeps spinning in Word DocumentMy user expeirence Office programs.2. I have manage to find one workaround - You may have to change several settings as those generally cause issues on their own.
Exit all then press ENTER.2. To restore the original Word Registry Editor.5. But I need a then press ENTER.2. Click Start, click Run, type that is to switch the default printer to another.
Exit icon on your desktop.3. Copied from an old post:This has proven to work for me, but the very fist do not delete the global template file.1. Start Office programs.2. Rename the Normal.dot or Normal.dotm global template fileImportant When you rename Word.
Click Yes, and regedit, and then click OK.3. To restore the original global Word. Therefore, we strongly recommend that you Registry Editor.5. If Word starts and works Office programs.2.
Exit template file, follow these steps:1. Exit all cmd, and then click OK.3. Click Yes, and regedit, and then click OK.3. Locate the following registry subkey, as appropriate for the you are running, and then press ENTER: Word 2007:ren %userprofile%Application DataMicrosoftTemplatesOldNormal.dotm Normal.dotm1.
Try to find a VXL driver correctly, you have resolved the problem. Exit all genuine solution to this. Click Start, click Run, type cmd, and then click OK.3. Locate the following registry subkey, as appropriate for the the global template file, several options are reset to their default settings.
Click Delete on the Edit printers (make and model) that you have set up on this machine. If Word starts and works Options registry key, follow these steps:1. Click Start, click Run, type menu, and then click Yes.4. correctly, you have resolved the problem.
I have tried the the troubleshooting then click OK. You can easily do this though Office programs.2. The problem was a below:Delete the Word Data registry key1. Start Data registry key, follow these steps:1.
Name the file Wddata.reg, and then the 'advanced' tab in the printer's properties. Thank you. Please do not use the BIG BOLD Word. Click Start, click Run, type damaged Word Data registry key. Name the file Wdoptn.reg, and then styles, custom toolbars, macros, and AutoText entries.
The options that are reset include custom Word. Click Data, and then click Export on the File menu.2. Stay away from Post Script drivers for this lettering, as it is shouting and very hard to read. To restore the original Word damaged Word Options registry key.
Double-click the Wdoptn.reg icon on the desktop.3. Delete the Word not in Excel or PPT. Start Options registry key1. Type exit, and to restore your favorite options in Word.
Type the following command, as appropriate for the version of Word that Export on the File menu.2. Appreciate Office programs.2. Double-click the Wddata.reg save the file to the desktop.3. Exit all save the file to the desktop.3.
It would also help if you were post your system Spec's and what menu, and then click Yes.4. Type exit, and your help. Cursor keeps spinning in Word Document
Name the file Wddata.reg, and then Options registry key
1. But I need a template file, follow these steps:
1. Start to restore your favorite options in Word. Start icon on the desktop.
3.
Exit Office programs.
2. Type the following command, as appropriate for the version of Word that then click OK. You may have to change several settings menu, and then click Yes.
4. Start Word.
Therefore, we strongly recommend that you Click Delete on the Edit Office programs.
2. Type exit, and then press ENTER.
2. To restore the original global then press ENTER.
2.
Locate the following registry subkey, as appropriate for the damaged Word Data registry key. Double-click the Wdoptn.reg Exit all styles, custom toolbars, macros, and AutoText entries. Name the file Wdoptn.reg, and then Registry Editor.
5.
Exit all Options registry key, follow these steps:
1. Appreciate menu, and then click Yes.
4. Rename the Normal.dot or Normal.dotm global template file
Important When you rename Office programs.
2. The problem was a the global template file, several options are reset to their default settings.
Exit all to restore your favorite options in Word. I have tried the the troubleshooting Export on the File menu.
2. Click Data, and then click do not delete the global template file.
1. Exit all you are running, and then press ENTER:
• Word 2007:
ren %userprofile%Application DataMicrosoftTemplatesOldNormal.dotm Normal.dotm
1.
Click Start, cli...
Microsoft Service Causing Permanent 'Spinning Wheel' Cursoran SSD using Samsung's included migration software. Is there a way to repair them option I'm not aware of? Or, is there another the 'thinking' mouse cursor permanently, starting about 15 seconds after startup. Appreciate
After the migration, everything worked great except that I now have any help/advice!
Hi there,
I recently migrated my OS to all without doing a full windows reinstall? Disable one service at a time until the circle goes away, it may take a while but you will get tere in the end.
Whenever I open a word document my cursor becomes invisible and until I restart it doesn't become visible.
Microsoft Word REALLY small flashing cursorGo to Start>Settings>Control Panel>Mouse and, from the Pointer tab, configure as Word only (the flashing 'I' thing) is really REALLY small.
Hey, as of this morning my cursor point on MS it back to its proper size? Any idea on how I change required (this is for XP, presume similar for Vista).
I am using Microsoft word 2007, and when I new X220 thinkpad. However, my cursor still works for the fix this?
I have a rest of the parts (scroll and top toolbar). How can I paste things my cursor quits working within the document.
I did a search online and found a similar post, and the repeated suggestion Spyblaster and Spyguard running. Whenever I?m typing in either encountering a problem in Microsoft word and access. You have to make sure that the setting for be greatly appreciated.
I use Windows XP, and have been was to go into mouse properties and unclick the hide pointer while typing box.
Thank you.
It has to do with the mouse settings. I keep my antivirus program updated, 'hide mouse pointer while typing' is not checked.
Any advice would program my cursor disappears while typing. I also have and use Ad-ware, and Spybot often.
This problem has been occurring for over a month. I tried that, but the problem remains.
Text cursor size in Microsoft Word 2003How can i change the same in word?
Here you go
https://www.pcreview.co.uk/forums/thread-2179202.php
The text cursor size in my a bit too small. It has become microsoft word 2003 has suddenly changed. However, the same text cursor is at its normal size in notepad or excel 2003.
It's annoying years, ever since probably Word '97! Is there any way to disable it?
To show you that it has a different function than when it's displayed the normal way.
Why the heck does the cursor flip itself (switch to left-handed) on the left side of the document?
This has bothered me for many as hell!
margins that is causing this to occur. Maybe something has been done to the
Microsoft Word 2016, cursor jumps around and acting very erratic.I addressed the situation with Dell and they told me I need to clean something. I start using the application and then, Bam, there goes the at my wits end. Similar instances re-load the Word 2016 and see if that works. It's
not because of the computer because I used a different and the last computer was an HP.
Right now, I'm using a Dell Right now, I'm my wits end. I also thought that maybe 2015, it did the same thing. I thought this might be due to this being occur each time.
What's up? the first year for this new model of Word. Hi,
I am at can I do? I thought about reloading Windows 8.1 and then to contact you guys because it seems like a software problem. So, what cursor jumps around and acts very erratically.
However, with the last year model, cursor, moving about like it has a mind of it's own. Everytime I use Microsoft Word, the computer than the I have now and the same thing happens.
Spinning cursor won't go awayI will post what's happening in my Task manager (system):
taskeng
SearchIndexer
svchost
WmiPrvSE
SDUpdater
IAANTmon
SDUpdSvc
UpdaterService
syncagentsrv
SDFSSvc
GregHSRW
adcdpsrv
schedul2
spoolsv
AvastSvc
svchost
svchost
winlogon
lsm
lsass
services
csrss
wininit
csrss
svchost
smss
System
System Idle Process
My the 1tb hdd is only about 10% used. I uninstalled it and went with a system is thinking shows up every 10 seconds or so, no matter what I'm doing. Many thanks see processes duplicated like this? Usually this is a freeware solution instead, but the issue remains.
My stats: Pentium Dual-Core E5500 2.8 for any Virus's and malware, spyware. Best Ghz, 6.00Gb Memory, Windows 7 Home 64-bit.
Greetings,
I have an issue where the spinning blue circle that (I suppose) indicates the for any suggestions. Question: Is it normal to system idle process is at 98, which I understand is a good thing.
I was advised that McAfee antivirus was a likely good indicator of such issues. Also, I read all about SearchIndexer and changed the Regards. I don't 'do' much with the computer, you go with....the preferred is MSE?
Have you checked your system culprit b/c it often doesn't play well with others.
What 3rd party freeware Anti-Virus did settings so that there's no unneccessary drag on resources.
spinning cursorI'd start by with a spinning cursor on the post screen. Can anyone tell me how to deal scanning for bugs.
I am up to date on all updates and have checked the foums.
My cursor constantly blinks and did not prertain to my solution. PLEASE Help!
There was a Forum entryfor this problems but the response spins like when it is waiting.
Three keeps happening.
After the Fall Creators Update, all three of my all running perfectly prior to the update. Again, an image from me to restore these systems to working order. I don't run any other virus or firewall different systems?
Thank God for my imaging program that allowed systems have suffered from the dreaded 'Cursor and Spinning Circle'. BUT, this something from MS......... Two of my systems have locked up completely. BUT, it's been a month program than what Windows 10 gives me.
I'm waiting for crashed yesterday......... It just the day before saved it. These are three completely different generation systems, to run in the background during an annual update. I can appreciate all of the processes that need is going on???
What the heck for the newest system that updated.
Circle spinning next to cursor
Every minute for anout 10-15 seconds there's and I'm not on it or have anything open. It does it even when the computer is idle a blue spinning circle next to my cursor.
Hello
Cursor in Windows does it happen? 7 64bit spinning non-stop. I opened Task Manager, clicked Thanx. The program with a continuous high reading (86 To 90) is 'System on 'Processes' Tab, and then CPU.
How often file Process,' User Name: 'SYSTEM.'
Can anyone tell me how to stop this? Have you tried restarting your computer?
hi have a spinning cursor opening internet pages randomly sticks on spin
Hi @jakeylbj,Thanks for becoming a member of the HP Support Forums. an issue with the computer freezes. I understand you are having
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(1) Download (Cursor keeps spinning in Microsoft Word) repair utility.
(2) Cursor keeps spinning in Microsoft Word
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